Pipedrive vs Trello: Choosing the Best CRM for Your Business

Share your love

Navigating the sea of CRM tools can be overwhelming. Having sifted through a myriad of software options myself, I understand that finding the one that feels like it’s made for your team is no small feat.

It’s impressive to consider that Pipedrive has become the go-to for over 100,000 companies globally! In my thorough comparison of both Pipedrive vs Trello, I’ll share insights into their distinctive features and how they each serve different areas of business management with finesse.

Get ready for an enlightening journey—your ideal solution may just be on the horizon.

Key Takeaways

  • Pipedrive is a CRM designed to help sales teams manage their pipeline and automate tasks, while Trello is used for project management software with Kanban-style boards.
  • Both tools offer automation but in different ways; Pipedrive focuses on sales. automation, whereas Trello automates task-related actions like setting due dates.
  • They both integrate well with other apps via their own marketplace or through Zapier, expanding their functions and workflow possibilities.
  • Trello can be adapted as a simple CRM with integrations but lacks the depth of sales-focused features that Pipedrive provides.
  • Choosing between Pipedrive and Trello should be based on whether your focus is on improving sales processes or managing projects efficiently.

Pipedrive vs Trello: Overview

When comparing Pipedrive and Trello, it’s important to consider their primary functions, automation capabilities, integrations, views, and dashboards, as well as customer support. Each platform offers unique features tailored to specific business needs.

Bottom Line
Editor’s Choice
(Best CRM)
Rating: 4.6/5
14-Day Free Trial
Bottom Line
Primarily designed for sales and customer relationship management (CRM). It helps teams manage their sales pipelines, track deals, and streamline the sales process.
Specialized for Sales: Pipedrive is specifically designed for sales and CRM, offering features tailored to manage leads, deals, and contacts effectively.
Sales Pipeline Management: Provides a clear and customizable view of the sales pipeline, allowing teams to track deals through different stages and prioritize activities accordingly.
Automation: Offers automation features to streamline repetitive tasks in the sales process, saving time and increasing efficiency.
Integration Capabilities: Typically integrates well with other sales and marketing tools, providing a comprehensive ecosystem for sales teams.
Reporting and Analytics: Provides robust reporting tools to track sales performance and make data-driven decisions.
Narrow Focus: Pipedrive may be less versatile for tasks beyond sales and CRM, making it less suitable for teams with diverse project management needs.
Learning Curve: For users unfamiliar with CRM systems, there might be a learning curve in understanding and utilizing all the features effectively.
Cost: Can be relatively more expensive, especially for small teams or businesses with limited budgets.
Runner up
(Best for Project Management)
Check Prices
Bottom Line
Trello is more focused on project management and collaboration. It uses boards, lists, and cards to help teams organize and prioritize tasks.
Flexibility and Adaptability: Trello’s boards, lists, and cards provide a highly adaptable system that can be customized for a wide range of project management and collaboration needs.
Ease of Use: Known for its simplicity and user-friendly interface, making it easy for teams to get started quickly.
Collaboration: Facilitates collaboration among team members with real-time updates, comments, and file attachments on cards.
Integration Ecosystem: Supports a variety of integrations, allowing users to connect Trello with other tools and extend its functionality.
Cost-Effective: Trello offers a free version with sufficient features for basic project management, and paid plans are often more budget-friendly.
Limited CRM Functionality: While adaptable, Trello might not offer the depth of CRM-specific features that Pipedrive provides, making it less suitable for sales-focused teams.
Complex Projects: For highly complex project management needs, Trello’s simplicity may become a limitation.
Dependency on Third-Party Integrations: Some advanced features might require integrating with third-party apps, which could lead to additional costs and dependencies.

Primary function

Pipedrive shines as a CRM tool designed for sales teams. It helps you manage your sales pipeline with visual cues and customizable stages. You can set up activities, track deals, and get reminders to keep everything moving smoothly.

Pipedrive vs Trello

Trello is a project management software. With its kanban board style, it’s easy to organize tasks and see what needs to be done at a glance. You can drag Trello cards from one stage to another, showing progress along the way.

Pipedrive vs trello

Next, let’s dive into how these tools handle automations.


I love how Pipedrive takes the hassle out of following up with clients. Their automation tool reminds me to reach out, keeping my sales process smooth and steady. Plus, setting up automated workflows is a breeze thanks to their Marketplace integrations; this means I can connect hundreds of apps and tools, streamlining my day.

Pipedrive vs trello

Pipedrive Automations

Trello helps me organize tasks but doesn’t offer these automation features. It’s great for managing projects with its board system, yet when it comes to automating reminders or follow-ups like Pipedrive does for sales activities, it falls short.

If staying on top of client interactions without manual input matters to you, Pipedrive might be the way to go.


Integrations make Pipedrive and Trello work like magic with other apps. Pipedrive offers over 350 integrations, letting you connect to tools like Facebook and various others through its marketplace or Zapier.

This means I can match it up with the software I already use, making my sales process smoother.

Pipedrive vs trello

Pipedrive Integrations

Trello steps up here too, with powerful integration options that boost project management. It allows me to hook up Trello boards with different apps so my team stays in sync across all our platforms.

Whether for sales or managing projects, these integrations help streamline workflows without a hitch.

Views and Dashboards

Pipedrive offers customizable reporting and dashboards to track sales activities, deal progress, and revenue projections. These visual representations provide a clear overview of the sales pipeline and help identify key performance metrics at a glance.

Pipedrive dashboard

Pipedrive Dashboard

Additionally, Trello provides different views such as Timeline and Calendar views for project management, allowing users to visualize deadlines, schedules, and task dependencies more intuitively.

The combination of these features allows for better tracking and organization of tasks, timelines, and sales processes.

Pipedrive vs trello

Trello Dashboard

Using Trello boards with lists and cards also offers visibility into individual tasks’ status within the larger scope of a project. This enables team members to understand the progress of each task in real time while enhancing collaboration across teams.

Customer support

Pipedrive boasts a 93% customer support satisfaction rate, offering users a reliable and efficient support system. Users can access an extensive knowledge basewebinars, and onboarding sessions to enhance their experience with the platform.

Trello also provides comprehensive customer support through guides, webinars, customer stories, developer resources, and help articles aimed at assisting teams in maximizing the platform’s potential.

Comparing Pipedrive and Trello

Pipedrive is primarily designed as a CRM, focusing on sales and customer relationship management. Trello, on the other hand, is a versatile project management tool that promotes collaboration and task management.

However, it’s also possible to use Trello as a lightweight CRM with the help of integrations and automation tools.

Pipedrive as a CRM

Pipedrive, as a CRM tool, offers a customizable pipelineteam collaboration features, activity reminders, lead segmentation, contact history tracking, web forms for lead generation, and robust reporting and revenue forecasting capabilities.

With over 350 integrations and six industry-leading awards, Pipedrive is trusted by over 100,000 companies in 179 countries to drive sales success. Small businesses and enterprise organizations with large sales teams can benefit from its interactive CRM features and dedicated account managers.

Additionally, new users can take advantage of the 14-day free trial without providing credit card details.

Trello as a productivity tool

Moving from discussing Pipedrive as a CRM to exploring Trello as a productivity tool, it’s important to note that Trello is designed to help teams streamline their work and stay organized.

The platform offers different plans, including a Free plan for individuals or small teams, with boards, lists, and cards being the core components for visualizing tasks and their status.

Furthermore, Trello provides various views such as Timeline and Calendar views along with a resource hub containing proven playbooks to expedite workflows.

Trello promotes collaboration and offers different ways of organizing projects through its boards, making it an excellent choice for those seeking a versatile project management tool.

Possibility of using Trello as a CRM

While Trello is primarily a productivity tool for project management, some users consider using it as a CRM due to its customizable features and flexibility. However, it’s important to note that Trello lacks the specialized CRM functions and sales pipeline management capabilities offered by dedicated platforms like Pipedrive.

Despite Trello’s adaptability, its functionality may not fully meet the specific needs of sales and CRM activities.

One can leverage Trello for basic customer relationship management, but it is essential to understand the limitations compared to a comprehensive CRM platform like Pipedrive. Integrating external tools such as Zapier can enhance Trello’s CRM-like functionalities; however, these adaptations may not replicate the robust capabilities provided by dedicated CRMs designed specifically for managing sales processes and customer relationships.

How both apps connect with Zapier

Pipedrive offers a comprehensive integration with Zapier, providing access to over 2,000 different apps for easy automation and enhanced functionality. This seamless connection allows users to create custom workflows that automate tasks and streamline processes across various platforms.

Pipedrive vs trello

When integrated with Zapier, Trello also empowers users to connect with numerous apps, enabling them to automate repetitive tasks and boost productivity. The integration of both Pipedrive and Trello with Zapier provides users the flexibility to tailor their workflows according to their specific needs, ultimately improving efficiency and accessibility in managing their sales processes or project management activities.

Key Features: Pipedrive vs. Trello

Both Pipedrive and Trello offer unique automation capabilities, collaboration tools, and integrations with other apps. To learn more about the key features of these two platforms, read on!

Pipedrive Features

Automation capabilities

Pipedrive offers customizable automation to streamline sales processes, such as automatically assigning leads to the right team member and scheduling follow-up activities. The platform also provides activity reminders, creating a systematic approach for managing customer interactions.

Trello, on the other hand, allows users to automate repetitive tasks through its Butler feature, enabling teams to save time by automating actions within their boards. This can include setting due dates for tasks or moving cards between lists based on specific triggers.

My goal is to provide meaningful comparisons and insights into Pipedrive vs. Trello functionalities based on their automation capabilities and deep dives into how they function – both independently and together with other software options like Zapier.

Collaboration and communication tools

Pipedrive offers robust collaboration and communication tools, including seamless integrations with popular platforms like Slack and Trello. This allows for streamlined communication between team members and enhances overall productivity.

Additionally, Pipedrive’s activity reminders ensure that sales teams stay on top of their tasks and deadlines, while also facilitating effective collaboration within the organization.

The wide range of integrations with over 350+ tools further enhances teamwork and communication across various departments.

Trello also provides a versatile set of collaboration and communication tools, enabling teams to work together efficiently. With features like comment sections, file attachments and real-time updates, Trello fosters effective communication within project teams.

Integrations with other apps

Pipedrive offers a wide array of integrations, with over 350 apps and extensions to enhance its functionality. It seamlessly integrates with Facebook through native connections, as well as other popular integration tools like Zapier.

These integrations provide users with the flexibility to expand their capabilities and streamline their workflow.

Pipedrive vs Trello

Pipedrive Integrations

Trello also prides itself on offering robust integrations as one of its key features, allowing teams to effortlessly connect with other applications and simplify their processes. This enables Trello users to leverage a variety of apps in conjunction with Trello, enhancing their project management experience.

Making the Decision: Which is Right for You?

When it comes to choosing between Pipedrive and Trello, it’s important to consider your specific needs and preferences. Evaluating the feature comparisons, checking out alternative options like ClickUp, and gathering opinions from the StackShare community can help you make an informed decision about which tool is right for you.

Considering your needs and preferences

When considering your needs and preferences, think about whether you require a specialized CRM tool like Pipedrive, focusing on sales and revenue forecasting, or a versatile project management tool like Trello with pre-built playbooks for various teams.

Evaluate if you need features such as customizable pipelines and revenue tracking offered by Pipedrive or if Trello’s collaboration tools and flexible pricing plans better suit your requirements.

Keep in mind that both Pipedrive and Trello offer integrations with other apps to enhance their functionalities, so it’s essential to assess which app aligns more closely with your specific business needs.

Before making a decision between Pipedrive and Trello, be sure to compare their key features in relation to automation capabilities, collaboration tools, integration options with other applications, customer support quality, and the pricing models available.

Evaluating the feature comparisons

After considering your needs and preferences, evaluating the feature comparisons between Pipedrive and Trello is essential. Pipedrive offers a customizable CRM solution designed specifically for sales teams, with advanced automation capabilities to streamline sales processes and real-time visualization of the sales pipeline.

On the other hand, Trello provides a versatile project management tool with features like boards, lists, and cards, catering to diverse project management needs across different industries.

Evaluating these key features in alignment with your requirements will help you determine which platform best suits your business objectives.

When comparing the two platforms’ features such as automation capabilities, collaboration tools, and integrations with other apps, it’s crucial to keep in mind how each aligns with your specific use cases and organizational goals.

Checking out alternative options (e.g. ClickUp)

After evaluating the feature comparisons between Pipedrive and Trello, it’s important to consider alternative options such as ClickUp. ClickUp offers a comprehensive range of features, including:

  1. Customizable Dashboards: ClickUp provides customizable dashboards to tailor the view according to specific needs, ensuring a personalized experience for users.
  2. Goal Tracking: With goal tracking features, ClickUp allows users to set and monitor their goals within the platform, providing a clear overview of progress.
  3. Agile Board View: ClickUp’s Agile Board View enhances project management by offering flexibility and visual organization, enabling teams to streamline workflows effectively.
  4. Time Tracking: ClickUp includes built-in time tracking features that allow users to monitor and manage time spent on tasks and projects directly within the platform.
  5. Seamless Integrations: Similar to Pipedrive and Trello, ClickUp offers seamless integrations with various third-party applications, facilitating enhanced workflow efficiency and collaboration.
  6. Resource Management: ClickUp provides resource management tools that enable teams to allocate resources efficiently and optimize productivity.

Gathering opinions from the StackShare community

I gathered opinions from the StackShare community to gain insights into their experiences with Pipedrive and Trello. The community highlighted Pipedrive’s efficient deal trackingintuitive interface, and robust reporting features as their top benefits.

On the other hand, Trello was praised for its flexibilityvisual approach to project management, and seamless team collaboration tools according to 81% of users who found it easy to use.

Both platforms received a commendation for their mobile app usability, offering convenience in managing tasks on the go.

Choosing between Pipedrive and Trello

To decide between Pipedrive vs Trello, evaluate your primary needs. If you prioritize sales management and want visualization of the sales pipeline, Pipedrive may be a suitable choice.

On the other hand, if project management is a priority with features like views, automation, power-ups, and templates being essential to your workflow, then Trello might be more fitting.

Additionally, consider the customizability of their plans; while Pipedrive offers different pricing plans tailored for varying business sizes and requirements, Trello provides multiple plan options including a free plan for small teams or individuals.

Ultimately, making the decision involves assessing how each platform aligns with your specific demands and goals. Don’t forget to explore alternative options such as ClickUp if neither platform entirely meets your needs.


In conclusion, Pipedrive and Trello cater to different business needs. Pipedrive focuses on sales management, offering robust CRM features for tracking progress and automating growth.


Pipedrive Best CRM

Pipedrive is a customer relationship management (CRM) tool designed for salespeople, offering features such as lead tracking, email marketing, and proposal management.

On the other hand, Trello excels in project organization and collaboration, helping teams unleash creativity and keep ideas visible. Your choice between Pipedrive and Trello ultimately depends on your specific requirements and preferences.

Consider the unique strengths of each platform before making a decision.


1. What is Pipedrive and how is it different from Trello?

Pipedrive is a CRM tool built for sales teams to manage their contacts and sales processes, while Trello is a versatile project management platform that helps organize tasks.

2. Can you use Trello for CRM like Pipedrive does?

Trello can be used as a basic CRM, but it lacks some dedicated features that Pipedrive offers specifically for customer relationship management.

3. Does Pipedrive provide the same project management features as Trello?

While Pipedrive has some tools to help sales teams stay organized, its main focus isn’t on broad project management like Trello which offers wide-ranging capabilities in this area.

4. What kind of work can I do day-to-day in Pipedrive compared to using Trello?

Day-to-day use of Pipedrive involves adding contacts and tracking sales activities, whereas with Trello you might create task lists and move them across boards as they’re completed.

5. Are there things that I can do in Pipedrive that I can’t do with Trello?

Yes, since Pipedrive focuses on CRM that built for sales teams also including tracking deals; meanwhile tello primarily serves a broad range of project planning needs without certain specific CRM functionalities

6. Do both platforms offer options suitable for managing teams?

Both platforms allow team collaboration: Pipedrive wide range includes aiming at streamlining your company’s workflows; Trello’s wide variety supports users managing projects with different sizes or scopes

Leave a Reply

Your email address will not be published. Required fields are marked *